Higher One

Mobile Alerts Help
There are many ways to get help or reach Higher One.
  1. Please Type Your School Name
  2. Get answers from EasyHelp, our interactive FAQ system.
  3. You can reach Higher One Customer Service Monday - Friday from 8 a.m. to 11 p.m. ET at (866) 309-7454, or at the number listed on the back of your card.
  4. To view or update your mobile alert settings, log in to your program website and choose "User Profile" then "Mobile Alerts".

  5. Mobile Alerts Terms and Conditions